Studio Info / FAQ's / Studio Policies
THREE STUDIO LOCATIONS!
Huntington Beach/Westminster CA:
14340 Bolsa Chica Rd. #A2 (Map it)
Signal Hill/Long Beach, CA:
3301 E. Hill St. #401 (Map it)
Santa Fe Springs/Cerritos, CA:
14565 Valley View Blvd. #L (Map it)
WHAT IS PROVIDED AT THE STUDIO
Bottled water is provided at the studio
($1 water fund contribution is appreciated).
We provide warm up mats (always thoroughly cleaned) though you are welcome to bring your own mat. All studios offer a retail area with appropriate fitness attire for sale.
MULTI-LOCATION Memberships and all class packages are valid for use at ALL studio locations.
Please check the schedule carefully to ensure you arrive at the correct location for your class.
ARE THERE AGE RESTRICTIONS?
At Fembody, we do have some age requirements. You must be at least 14 for any aerial or fitness class and you must be at least 18 to take a pole class.
ARE MEN ALLOWED TO TAKE CLASSES AT FEMBODY?
YES! We are all-inclusive and invite everyone to classes at Fembody. "Fembody is for EVERY BODY!"
DO I HAVE TO REGISTER ONLINE OR CAN I JUST SHOW UP?
We HIGHLY recommend you reserve a spot in class using our online schedule. Our classes are limited in size and we do often have waitlists. If you show up for class without having reserved your spot online first, we cannot guarantee that you will get into class.
HOW TO REGISTER WITH A VOUCHER
Please click HERE for detailed info on how to redeem a voucher
WHAT TO DO PRIOR TO CLASS
Please do a last minute check of the schedule to insure your class is scheduled and take note of which studio location your class is at. Please plan to arrive 5-10 minutes early for class!
*Please Note* We have a strict 10 MINUTE late policy
Over 10 minutes late - you will NOT be allowed to join class (Please view our studio policies below)
WHAT TO WEAR TO CLASS
We recommend you wear form fitting workout apparel ie. shorts and a tank top/t-shirt.
Shorts allow bare legs which will help you grip the pole (no lotions!).
Pole classes are usually bare footed. Stilettos are not required but are always optional.
Please remove all arm/finger jewelry prior to class.
Please do not apply any lotion on the day of your pole class (slippery!!)
Warm up mats are provided (and yes, we do clean them thoroughly!)
Aerial Silks/Hoop/Hammock Classes
Please wear snug leggings (to calf or ankle) and a form fitting top (covering the midriff).
Aerial classes are performed bare footed - no shoes please. Though we do ask that you wear socks for hammock classes please.
Please remove ALL jewelry prior to class (snags the fabric!)
Please insure that your clothing does not have any zippers, studs, or buttons that can snag the aerial fabric.
Warm up mats are provided (and yes, we do clean them thoroughly!)
No shoes please
Non skid socks are optional (and available at the studio)
Comfortable workout wear is recommended
Warm up mats provided (and yes, we do clean them thoroughly!)
Comfortable workout/dance attire is recommended
No shoes are required
Heels, boots, stockings and anything else that makes you feel sassy and sexy is
highly encouraged once you are comfortable in class!
Comfortable workout attire (booty shorts and tank recommended)
Athletic shoes optional
Knee pads HIGHLY recommended (available for sale at the studio)
WHAT CLASS TO REGISTER FOR
If you are new to our studio and taking a pole or aerial class, we recommend starting with an
"Intro-Beginner" level class. If these do not work with your schedule, you may attend an "All Level" class or "Beginner-Intermediate" class, however, please be aware that there will be multiple experience leveled students in class and the instructor will be teaching various levels of curriculum. Due to this fact, if you are brand new, you may not receive as detailed introductory instruction as you would in an Intro class.
If you are new to our studio but have experience in Aerial and/or Pole and feel you do not need an Intro level class, please feel free to register for the appropriate class that caters to your experience level.
Our class levels are Intro, Beginner, Intermediate, or Advanced and will be listed next to the class title on the schedule if it is relevant to the class. Some classes are a combination of levels such as "Beginner - Intermediate" or "Mixed Level" which is open to all levels but NOT recommended for Intro level students.
Barre, flexibility, twerk and burlesque classes are open to any and all levels
and do not require any type of "Intro."
HOW DO I CANCEL A CLASS I AM REGISTERED FOR
You can manage your schedule online using our website "Schedule" page or the MindBody App.
*Please note* the we have strict cancellation windows and charge fees for cancellations outside of our 8 hour cancellation window and for "no-shows." Please review our Studio Policies below for more detail. Also please remember that if you are on the waiting list, we ask that you cancel off of the waiting list if you know you will not be able to attend if added.
For cancellations using our website:
Please go to the 'Class Schedule' page and log in (you may also click here).
Once you are logged in, please click the 'SIGN IN/PROFILE' tab.
You will then see a sub tab named "My Schedule" - where you can 'cancel' your class.
For cancellations using the MindBody App
You may cancel your class in the "My Schedule" section.
If you have any questions regarding class levels, descriptions, or registration,
please email us at firstname.lastname@example.org
ONLINE REGISTRATION REQUIRED
All students must register for class online PRIOR to attending to guarantee their spot in class.
If you attend without prior registration, you may not be accepted to attend class if class is full.
IF YOU ARE MORE THAN 10 MINUTES LATE TO CLASS,
YOU HAVE MISSED YOUR CLASS AND WILL NOT BE ABLE TO JOIN THE CLASS LATE.
Please do not disrupt the current class in session if you are more than 10 minutes late to class - you will not be admitted and your class credit will be forfeited or a late cancel/no show fee charged.
In consideration of your fellow students, respect your instructor's time, and to optimize limited class capacity, cancellation and reservation policies are strictly enforced.
Our cancellation window is 8 hours prior to class start time.
Our cancellation window is 8 hours prior to class start time. You must cancel your class reservation online or you will be considered a "No Show". You may cancel out of class online without penalty if you are outside of the 8 hour window. If your registration is cancelled 8 hours or less before class start time, a "LATE CANCEL" will be noted in your profile.
Late cancellations (class cancellations made under 8 hours of class start time) will be allowed only twice without penalty only if the Late Cancel is more than 4 hours prior to class start time. After TWO (2) LATE CANCELS (in the 4-8 hour range), unlimited members will be charged $5 for each LATE CANCEL thereafter and non-members will lose the class credit.
A late cancel FOUR HOURS or less from class start time will incur an increased LATE CANCEL FEE of $10 - the 2 occurrence grace period does not apply for late cancels under 4 hours or less. A late cancel made 1 hour or less from class start time will incur an increased LATE CANCEL FEE of $15.
VOUCHER/Intro Week members/students will lose ONE DAY/CLASS for every late cancel
(2 occurence grace period will not be granted).
If you are registered for class and do not cancel, email, or call, then do not show up, you will be considered a 'NO SHOW.' You will lose your credit for that class and will incur a "No Show" penalty/fee.
Pole and Aerial class no-shows will be charged $20 for every no show.
Fitness and Dance class no-shows will be charged $10 for each occurrence.
VOUCHER/Intro week members will lose TWO DAYS of their membership for EACH 'no show'
We understand emergencies or unforeseen circumstances may prevent you from attending classes every so often, so please be sure to email/call us when possible.
This policy will be strictly enforced in consideration of other students and our limited class sizes - we often have waiting lists for classes and a no-show takes the opportunity from another student to attend.
CLASS CANCELLATIONS BY THE STUDIO
The studio does on occasion, need to cancel classes for various reasons such as instructor absence/sickness or last minute emergencies.
In addition, if any class has less than 3 participants registered, class will be canceled. We will do our best to cancel any class at least 3 hours ahead of class start time. The ONLY way you will be notified is by email (so please opt in for email notifications! This can be done on your MindBody profile or you can email the studio and we can help). If we cancel a class less than 3 hours from class start time, we will also do our best to text/call if your phone number is in your profile.
CLASS WAITING LISTS
When classes are full, you can sign up to be on the wait list.
Frequently, people will sign out early from classes, making room for those on the wait list.
If/when a spot opens up, you will receive an automatic email. Once you receive this email, you are registered! If you cannot make it, you must cancel the class and late cancel fees may still apply. Soooo, if you are on a waitlist and cannot make class if were to be added, please remove yourself from the waitlist.
Please note that you must be "opted-in" in your profile for email notifications from our system in order for the waitlist system to work for you. You can opt in on your MindBody profile.
Email notifications for being added from the waitlist may be sent up to one hour prior to class start time. If you are on a wait list, please check your email up to one hour prior to class start time.
If you are not sure you will be able to make it with a short notice, please remove yourself from the wait list.
Remember - If you are added into class, you will be held to the same cancellation policy as any other class. Please manage your waitlists the same as you would your class reservations.
REFUNDS & TRANSFERS
Class packages and memberships are non-refundable and non-transferable.
All sales are final.
Expiration dates will be enforced.
PICTURES & FILMING
Taking pictures and filming, is not allowed in our classes unless the instructor authorizes "camera time" in class. Please respect other students' privacy.
If you want to take pictures or film yourself, you are welcome to do so during the following times:
Private parties, private lessons/classes, private space rental open studio time, and between classes
(please be sure no other students are in the background of your pics/videos without their permission).
You must be 18* and over to attend our POLE classes.
Anyone over the age of 13* may attend any of our Aerial, Dance, or Fitness classes.
*Age restrictions my be waived in Private Lessons. Email the studio for more info.
If you are under the age of 18, we require a parental consent.
A parent/guardian needs to come come to the studio for the first class, so they can sign the release form with a copy of their ID for insurance liability purposes.
Attendees under 18 may sign up for class and complete the online liability waiver (signed by parent). Please be sure you are accompanied by your parent when coming in for your first class.
No alcohol is allowed to be consumed before any physical activities at the studio.
If you are intoxicated when arriving to our studio, you will not be allowed to participate in class and will lose your class credit.
FOOD & BEVERAGES
Food & beverages with the exception of bottled water, are not allowed on premises.
Participation in phone conversations, texting, and social media will not be allowed during class.
Please step into the lobby for phone calls or any other phone usage.
Street shoes must be removed and placed in cubbies when in studio.
Pets are not allowed on the premises.
Children are not allowed in the studio for liability reasons.
Observation of a class is not allowed without prior management approval.
Please do not bring guests to wait for you in the lobby.
We will not tolerate disrespect of other students and their personal space - such behavior will result of removal from the studio.
If you have any questions, email us at email@example.com
We appreciate your understanding and cooperation.